Congrats on the sale! Shipping on Encore is fast, straightforward, and designed to save you time — especially with our Combined Shipping feature. Here’s everything you need to know.
🧾 Step 1: Generate Shipping Labels
Go to your Encore Profile, tap Sold, and click “Generate Pending Labels (#)”
If there's an opportunity to combine shipments, Encore will automatically detect it.
📦 Combined Shipping Flow (If Applicable)
When multiple items were purchased by the same buyer, you’ll see:
Bundling Opportunity Found
You’ll be prompted to:
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Review all bundled items
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Manually update the new combined package weight and dimensions (L x W x H + weight in ounces)
Once entered:
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Tap Next to continue through all available bundle opportunities
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Tap Finish once all bundling is complete
🖨 Step 2: Select Label Format
Choose your label format:
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8.5 x 11" (standard printer)
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4 x 6" (thermal printer)
Then click Submit.
Encore will now generate your Packing Slips and Shipping Labels, and automatically send them to your registered email. You can download or print them from there.
📬 Step 3: Pack, Ship & Mark as Shipped
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Use clean packaging materials: no reused boxes, scotch tape, or painter’s tape
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Include padding (bubble wrap, shipping paper) to prevent damage
You can:
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Drop it off at a USPS location
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Or schedule a USPS pickup from your home
✅ Once shipped, return to your profile and mark the item as shipped
If shipping multiple orders, use “Mark All as Shipped” in the Shipping Manager
🚨 Final Reminders
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Ship within 24–48 business hours after a sale
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Do not use USPS Flat Rate boxes — they’re not supported by Encore’s labels and may be returned to sender
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Always double-check weight and dimensions before generating labels
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